Improvements
Collect
- Surveys: The List question type no longer has `topic` as the default question key. Users will now be prompted to enter a question key similar to other question types. This was because some users were inadvertently creating a ‘scorecard’ using the List question type instead of the Scorecard question type.
- Surveys: The copy for the text and button displayed as part of the Review Request question type is now editable.
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Settings: Updated the email instructions for setting up a sending domain to include the latest requirements for Google and Yahoo email servers.
- CSV Importer: now allows header rows to start beyond row 10
Assess
- Executive Summary: Upon downloading the PPT presentation, additional CES/CSAT questions will now show question text and the answer labels from the survey.
- Executive Summary: Redesigned the Feedback Topics and Themes slides.
Respond
- Email Threading: Automated emails sent from AskNicely notifications and chat replies should now be threading more consistently across most major email providers (Gmail, Outlook, etc).
- Multi-Factor Authentication: Magic links will no longer bypass MFA on login.
- SAML: Made new user creation via SAML more robust by allowing user attributes to be used as user level filters
Transform/Grow
- AskNicelyTV: User role filters will now be applied to the TV Dashboard allowing customers to view data based on the signed in user's credentials and permissions.
- Digests: View online links for email digests should now load faster and time out less often for users
API
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The Get Responses
/responses
endpoint will now support optional filter parameters. -
The Get NPS | CSAT | 5Star
/getnps
/getcsat
/getfivestar
endpoints will now support optional filters parameters. -
The Sent Stats
/sentstats
endpoint will now correctly calculate promoters, passives, and detractors for multi-metric accounts and return additional parameters.
Bug Fixes
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The ‘Download current view’ function on the Responses page should not fail on large exports.
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Contacts updated via API and CSV upload within a short time period should correctly update the contact data.
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Mobile MFA button should no longer shrink when logging in
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Comment boxes in the survey builder should now open to full height