🚀 What You Can Do in the App
With the AskNicely app, you can:
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View and respond to live feedback instantly
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Collaborate with teammates using internal notes
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Track performance with mobile-friendly leaderboards
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Filter for just the data you care about
Whether you’re in the office, on the move, or in the field, AskNicely helps keep customer experience top of mind for your team.
💬 View & Respond to Customer Feedback
Tap any response in the app to:
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Read the full comment and score
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Reply directly to the customer
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Add internal notes to collaborate with your team
It’s the same response experience as the desktop version, now in your pocket.
🏆 Different App Views for Different Role Types
Head Office view includes heat map and Leaderboards
Frontline Manager and Staff view
🔍 Filter Your Data with Precision
Use the Filter Funnel icon in the top right to drill down by:
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Date range
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Score type
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Team or custom fields
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And more
Quickly get to the exact feedback you need to see without the noise.
🙋♂️ Empower Your Team to Join
Inviting your team to use the mobile app is simple:
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From the AskNicely desktop, click the Cog Wheel > Users
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Click the 📱 Mobile Phone icon next to each team member
This sends an email with direct links to download the app and activate their account.
🔔 Note: All user licenses include mobile access—no special setup required.
🆘 Get Help
Need assistance while using the app?
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Use the Help option inside the mobile app
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Open the chat bubble in the bottom-right corner of your AskNicely dashboard
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Or email us at support@asknice.ly
Our team is just a tap away!