This 5 minute video takes you through the key steps in building your survey, including:
- Configuring the right metric
- Note: Only available if your plan includes multi-metric surveys. For some additional context on which is the right metric for you, take a look at our blog post here. If you'd like to add this function to your account, please reach out to accountmanagement@asknicely.com or your CSM
- Customizing the survey email
- Configuring the survey through conversation builder
When you're ready, the following articles have detailed instructions on specific components: