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Take Action!

Now that your feedback is flowing in, here are our recommendations for making your organization truly customer-centric.

Managing Responses: “Closing the Loop”

  • "Close the Loop" With Your Contacts
  • Reply Templates
  • Workflows - Set Up Guide
  • Get More Reviews Workflow
  • Configuring Workflows With Google Reviews
  • Keep Track Of Your Responses With Case Management
See all 7 articles

Analysis: Exploring & Getting Value from AskNicely

  • Dashboard: Questions
  • Use Filters On Your Dashboard & Response Page To Enhance Your Reporting
  • Dashboard: Theme Buckets

Sharing Your Results: Reporting Options

  • How To Handle Low Scores
  • Display your score on a public website with our Web Badge - Setup Instructions
  • The General Download Report
  • Integration Dashboards for sharing your results with your organization
  • External Reporting
  • AskNicely's Mobile App
See all 9 articles

What’s Next?

  • Where do we want to go?
  • Surveying Milestones with AskNicely
  • Improving Response Rates
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