How Tos
- Sending Surveys From Your Email Domain
- Location Management - Enrich your data
- Response Moderation - Filter out offensive comments
- Learn From Your Repeat Customers and Take Action
- What are Playbooks?
- Notices
- Set up Scorecards for your Frontline Teams
- Creating a CSV Database
- Uploading Custom Groups via CSV
- SMS: Configuring Workflows
- Salesforce: How to send a "Case Closed" survey
- Salesforce: Create a follow-up task in Salesforce
- Survey Links
- Response Chat Window
- How to set up your in-office monitor with AskNicelyTV
- Email Domain: What to do if you have more than 10 SPF records
- Email Blocklists
- Custom Groups - Create New Data Points
- Configuring Your AskNicelyTV Settings
- How to Make Bulk Updates on the Contacts Page
- AskNicely domains to add to your organization's "Allowlist" of approved domains
- Anonymous Survey Responses Setup Guide
- Start to Finish: Establish a Baseline NPS With Our CSV Importer
- Add Users in bulk with a CSV