Skip to main content

Adding AskNicely as a Custom Connector in Claude

Matilde Agostini
Updated

Connecting AskNicely to Claude lets you access your AskNicely data directly within your Claude conversations pulling survey results, feedback, scores, and reports without leaving the chat.

Requirements

Before you get started, make sure the following are true:

  • You're a Claude admin. Only Claude workspace admins can add custom connectors. If you're not an admin, ask someone on your team who is to complete this setup, or to grant you the necessary permissions.
  • You have the Ask NiceAI add-on. Access to the AskNicely connector requires an active Ask NiceAI add-on on your AskNicely account. If you're not sure whether your account has this, check with your AskNicely account admin.

If your organization has already added AskNicely

If an admin has already added AskNicely as a custom connector for your organization, you don't need to set it up again. Instead:

  1. In Claude, click the + (plus) icon.
  2. Select Connectors.
  3. Click Add connector.
  4. Click Browse connectors.
  5. Search for AskNicely.
  6. Click on it, then click Connect.
  7. You'll be redirected to log in to AskNicely. Enter your AskNicely credentials to authenticate.

Once connected, you can access your AskNicely data directly from Claude. If AskNicely doesn't appear when you search, it hasn't been added to your organization yet, see the steps below.

Steps to add the connector

  1. In Claude, click the + icon.
    Screenshot 2026-07-14 at 2.21.34 PM.png
  2. Select Connectors.
  3. Click Add connector.
  4. Click Add custom connector.
  5. Enter your AskNicely MCP URL. This uses your AskNicely domain, followed by /mcp:
 
   https://{domain}.asknice.ly/mcp

Replace {domain} with your organization's AskNicely domain. For example, if your AskNicely URL is https://customer123.asknice.ly, you would enter:

 
   https://customer123.asknice.ly/mcp
Screenshot 2026-07-14 at 3.06.01 PM.png
  1. You'll be redirected to log in to AskNicely. Enter your AskNicely credentials to authenticate.
  2. Once logged in, the connector is active. You can now access your AskNicely data directly from Claude.

Troubleshooting

  • Can't find "Add custom connector"? This usually means you don't have admin permissions in Claude. Contact your workspace admin.
  • Redirected but access denied, or connector doesn't return data? Confirm your AskNicely account has the Ask NiceAI add-on enabled. Without it, the connector won't be able to retrieve data even after a successful login.

Related articles