AskNicely provides you with the ability to manage the basics of your AskNicely billing right in our Settings menu.
Note: These sections appear based on different factors in your account - not all sections will display to all customers. If you have questions about billing, please contact firstname.lastname@example.org.
Click Settings > Account to view your account options.
Click Plan to view which plan you’re on, and to have the option to request a call to change to a new plan.
You can view all your past and current invoices under the Invoices section.
Paid invoices will have a checkmark beside them. Invoices and credit notes will be labeled under the "DETAILS" column. Click Download PDF for a .PDF copy of your invoice.
If your invoice is past due, the text will show up in red. If this occurs, please email email@example.com to pay your outstanding balance.
To add or update your credit card, click on the Credit Card link.
If you already have a card on file, you’ll have the option to update or remove it. If not, your only option on this page will be to add one.
If you don’t see the Credit Card section, and would like to add a credit card, contact Billing at firstname.lastname@example.org.
Many folks would rather just talk to a person when it comes to billing, so if you have any questions about billing, please don't hesitate to contact our Billing team at email@example.com.