📣 Notices
🧾 Introduction
Notices are AskNicely’s way of managing internal communications for the desk-less workforce. From company-wide updates to personalized praise, Notices help you build a culture of appreciation and alignment. With customizable types and simple delivery, they’re ideal for motivating, informing, and coaching your front-line teams.
📨 Notice Types
Notices are delivered as push notifications in the AskNicely mobile app. Each type has a distinct look and feel, so you can match the message’s tone with its intent.
📢 General Notice
Used to keep your customer-facing teams in the loop with important business updates or reminders.
Example: “New COVID procedures in effect starting Monday—please review before your shift.”
🎉 Shoutout
Recognize and celebrate great performance. Boost morale by highlighting outstanding individual or team achievements.
Example: “🎊 Shoutout to the Chicago Branch for incredible customer feedback all week!”
📚 Coaching
Support CX mastery with quick, practical learning moments delivered when they’re most needed.
Example: “Pro tip: When discussing price increases, always tie value back to service outcomes.”
✉️ How to Send a Notice
To send a Notice:
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Go to Dashboard > Notices > Send a Notice
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Select the Notice Type (e.g., General, Shoutout, Coaching)
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Choose the Recipients:
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Select Everyone in your organization
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Or type and select specific individuals or teams
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Compose your message (max 300 characters)
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✅ Tip: Keep it short and snackable for maximum impact!
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Click Send
⏰ How to Schedule a Notice for Later
Not ready to send it now? Use the Publish Scheduler to schedule your Notice to send at a future time.
This is great for lining up timely reminders or campaign-based communications in advance!
❓FAQs & Common Issues
Q: Can I edit a Notice after it's sent?
A: No—Notices are designed to be fast and reactive. You’ll need to send a new one if the message changes.
Q: Can I include links or images?
A: Currently, Notices support only plain text (up to 300 characters). Use clear, concise language to get your message across.
Q: Can I send a Notice from the mobile app?
A: Sending is currently limited to the desktop dashboard. Mobile users can view and receive push notifications.
🔗 Next Steps & Related Articles