In this article:
Why are Notices Important?
Notices are a way to manage communications meant for the desk-less. We understand that a culture of appreciation makes the difference in creating engaged and efficient staff, so AskNicely provides various notice types that can be sent to your teammates.
Notice Types
These Notices will show up as push notifications. Currently, we have 5 available Notice Types. The messaging can range from urgent updates to lighthearted shoutouts. There is a different look and feel whether delivering important company updates or congratulating your coworkers on a job well done so you can be sure the tone matches the message.
General Notice
Is a notice to your customer-facing staff to keep them across key information
Shoutout
Is a notice to motivate your teams by sending them a Shoutout and celebrating their great work. Eg: XYX Branch received awesome feedback all week
Coaching
Is a notice to help nudge your team to CX mastery with short, snackable learning contect when they need it most. Eg: When discussing XYZ with a client…
How to send a Notice
To access your notices, visit your Dashboard > Notices > Send a Notice
After you select your desired Notice Type, you’ll need to add your recipient(s). You do have the ability to send to everyone in your organization, by selecting everyone or typing in the name of the recipient if you plan to send to one person.
You have up to 300 characters to type your actual notice. We find short, snackable sized Notices resonate the best. When you're ready, select Send.
How to delay sending a Notice
If you are not ready to send your notice in real time, feel free to leverage our Publish scheduler to send your notice in the future instead.
