January 21st
General Improvements
Survey Progress Bar: The survey progress bar has been enabled for all domains to help improve respondent completion rates.
Workflow Filter: Added a "Workflows Triggered" filter to the filter bar on the responses page and the contacts filter, allowing users to segment responses by specific triggered workflows.
Frontline Report Pagination: Added pagination to the "Focus Areas" section of the Frontline Report to improve performance and prevent timeouts when loading large datasets.
Scorecard Design Update: Updated the design of scorecards on Frontline Manager and Staff dashboards for improved readability and usability.
Workflow CC and BCC Email Capacity: The "CC Email" and "BCC Email" fields in workflows now support up to 5 email addresses.
CSV Import - Contact Rules Toggle: Added a toggle to the "Import & Survey" feature that allows users to bypass Global Contact Rules and survey imported contacts immediately.
Multi-Select Template Questions: Template questions can now be based on a multi-select list question. This allows users to dynamically ask follow-up questions for each item a respondent selects.
Survey Link Contacts Deactivation: Contacts created via survey links are now automatically deactivated to ensure they are excluded from send scheduler counts and email campaigns.
Most Improved Calculation Threshold: The "Most Improved" team member shoutout now requires a minimum of 15 responses in both the current and previous weeks for a member to be eligible, ensuring recommendations are based on sufficient data.
Bug Fixes
- Mobile App Feedback: Fixed a 404 error that occurred when submitting feedback via the mobile app.
Blocklist UI: Resolved layout and usability issues on the Blocklist settings page.
Download Responses Delay: Fixed an issue where changing field visibility settings required a delay before appearing in the Download Responses modal.
Integrations
- ClubReady: Launched a one-way (import only) integration with ClubReady.
Palace: Improved the Palace integration to ensure all locations are correctly processed during import, resolving missing data issues.
January 7th
General Improvements
Frontline Report Enhancements: Refined layout with adjusted column widths, focus area sorting and improved scores calculation against previous periods to highlight trends.
Head Office Dashboard Updates: Added date display to Frontline Report component. Implemented a consistent loading indicator for charts and maps.
CSV Import Confirmation Email: The confirmation email now explicitly lists contacts skipped due to an unsubscribe status.
Focus Area Toggles: Focus Areas can now be toggled on and off per survey under the "Advanced Options" section.
Data Downloads & API: Included AI-generated question text in Responses API and data downloads.
Rewards Balance Dashboard Card :Added "Rewards Balance" card to the dashboard for visibility into tipping status.
Bug Fixes
Survey Report Scorecards: Fixed missing Promoter and Passive data in Survey Report scorecard questions.
Survey Report Loading Errors: Resolved error preventing Survey Report loading for some users.
Dynamic Survey Logic: Corrected Dynamic Surveys referring to incorrect previous scores or asking unrelated questions.
Language Template Creation: Fixed server error during language template creation.
Executive Dashboard Connection: Fixed "failed to connect" error on Executive Dashboard for multi-domain accounts.
Integrations
Dynamics Integration: Updated Microsoft Dynamics integration to include "Name" values in Managed Solution.