🎯 Introduction
Connecting your Facebook Business Page to Reputation Manager allows you to:
Manage and reply to your Facebook Reviews
Manage and update your listing information
Post to your Facebook Page
Monitor your Facebook Analytics
To connect your Facebook Business Page, you must use an email address that has management access to the page.
If you are unable to connect your page, refer to: I cannot connect my listing or business profile.
⚠️ Important: User Page vs Business Page
If you do not see your business page listed during connection, it may be incorrectly set up as a User Page.
Representing a business with a User account violates Facebook’s Terms of Service and prevents access to business-specific features.
As of recent updates:
Facebook has removed the ability to convert a User Page to a Business Page.
✅ Recommended Action
If your page is a User Page:
Create a new Facebook Business Page.
Set it up properly for your business.
Remove the old User Page.
Only Business Pages can be connected to Reputation Manager.
🔗 How to Connect Your Facebook Business Page
Follow these steps:
1️⃣ Log in to Facebook
If you are not already logged in:
Log in using the email address associated with your Facebook Business Page.
2️⃣ Authorize Reputation Manager
If you have previously connected Reputation Manager, you can click Continue.
Alternatively, you may edit the settings to make changes.
3️⃣ Connect an Instagram Account (Optional)
If your Facebook Business Page has an associated Instagram Business Account, you can choose to connect it during this step.
4️⃣ Choose Your Facebook Business Page
Select which Facebook Business Page(s) you want to connect.
5️⃣ Select Permissions
Choose which functions you will allow Reputation Manager to access.
⚠️ Note:
If you unselect certain options, Reputation Manager may not be able to fully manage your page.
6️⃣ Select the Page to Connect
Select the single Facebook Page you want to connect.
You can only select one page at a time.
If you manage multiple pages, repeat the process for each page separately.
❓ FAQs & Common Issues
Q: Why does my Facebook Page not appear during connection?
A: It may be set up as a User Page instead of a Business Page.
Q: Can I connect more than one Facebook Page at once?
A: No. You must connect each Facebook Business Page separately.
Q: What happens if I do not grant all permissions?
A: Reputation Manager may not be able to fully manage reviews, posting, analytics, or listing updates.
Q: Do I need admin access to connect the page?
A: Yes. You must use an account with management access to the Facebook Business Page.
🙋 Need Help?
If you need assistance connecting your Facebook Business Page, contact our support team at support@asknice.ly.