Blogs and Advice
- Know Before You Go: Key Considerations for your AskNicely Program
- How To Handle Low Scores
- Where do we want to go?
- Surveying Milestones with AskNicely
- Use "The 7 Habits of Customer-Obsessed Businesses" to guide your response strategy
- "Go Live" advice: Just Do It!
- Touch Base Surveys Vs. Follow-Up Surveys
- Set up your internal program
- Set Customer Experience objectives and success metrics
- Benchmarking With AskNicely
- "Close the Loop" With Your Contacts
- How often should I survey my customers?
- Improving Response Rates
- Follow-Up Surveys: Key Considerations