Several of our integrations exist solely for the purpose of sharing your AskNicely results with the rest of your organization. Being transparent and open with your results is a key step towards getting full buy-in from your team and from your executive leadership and creating a transformative Customer Experience program.
Here are several technologies that can help you share your AskNicely feedback with your organization.
Salesforce is our flagship integration - it is a complete suite of solutions that fully utilizes every element AskNicely has to offer.
One of the most convenient elements of Salesforce is the ability to have the entire AskNicely platform as a Dashboard tab inside your Salesforce instance.
Slack is another fantastic option to get the word out about your responses. Setting up this integration is easy - here are instructions. In the setup process, you can select whatever data points you want to sync from AskNicely into your Slack integration, and from there, your team can share and celebrate wins, share important context, and claim responses as needed.
Front is another great option, and is quick to set up (link to instructions). With this integration, you can send all survey responses and scores to your shared Front inbox so your team can handle all your customer communication in one place.
Cyfe gives your teams a better view of your company's performance by displaying AskNicely widgets on your all-in-one Cyfe dashboard to monitor feedback about your customer experience in real time alongside all your other marketing channels. Directions for setup are found in AskNicely: click App Store > Discover > Cyfe.
Give your teams a better view of your company's performance by displaying AskNicely widgets on your Geckoboard dashboard to monitor feedback about your customer experience in real time.
Display weekly NPS, a feed of recent comments, and customize views to focus on different NPS score values. Directions for setup are found in AskNicely: click App Store > Discover > Geckoboard.