Collect Feedback & Survey Responses

Field Management

• 🔒 How to Hide Custom Data Fields from User Roles
• Data Management Page
• 📊 Smart Ranking Leaderboards
• Updating Contact Data

API

• 🛠️ Using AskNicely's API to Import Contacts & Send Surveys

Groups and Locations

• Location Management - Enrich your data
• 📂 Custom Groups - Bulk Updates via CSV
• 🧩 Custom Groups - Create New Data Points

Sent Surveys

• Download "Surveys Sent" History
• Tracking Your Sent Surveys

SMS

• SMS Compliance Requirements
• 📱 Twilio – Using Your Own Account
• 📱 SMS Surveys

Survey Methods

• 📧 Email Surveys
• Survey Links
• Web-Based Surveys
• Email to Survey

Send Schedulers

• When to use multiple Send Schedulers
• Send Schedulers
• 📅 Sending Surveys Based on Specific Dates

Importers

• CSV Importer
• 🛠️ Troubleshooting Your CSV Importer
• Start to Finish: Establish a Baseline NPS With Our CSV Importer
• Add Users in bulk with a CSV