π― Introduction
This article covers two scenarios:
1οΈβ£ Removing listings from Reputation Manager that do not belong to the current business
2οΈβ£ Removing incorrect listings from the internet
It is important to handle both correctly to maintain accurate reporting and strong listing health.
1οΈβ£ Removing Incorrect Listings from Reputation Manager
π Why Incorrect Listings Appear
During the Discovery Process, some listings may be found that are similar to your business but do not actually belong to you.
This can happen when:
A business with a similar name is located nearby
A listing was mistakenly added
Online information overlaps or is inconsistent
These listings are not related to your business but may have been incorrectly associated with your account.
β οΈ Why You Should Remove Incorrect Listings
You should remove incorrect listings because:
-
Reputation Manager may believe you are already listed on that service
Example: If an incorrect Yelp listing is being monitored, the system will assume you are listed on Yelp and will not suggest creating a correct listing.
-
Your issue count may increase
Incorrect listings typically show many missing or incorrect fields
Removing them reduces your issue total
π How to Remove an Incorrect Listing from Reputation Manager
To remove an incorrect listing:
Refer to: Stop Managing a Listing (Remove Listing) in Reputation Manager
This will remove the listing from being tracked within the platform.
It will not affect the listing online.
2οΈβ£ Removing Incorrect Listings from the Internet
π§ Option 1: Correct the Listing (Recommended)
If the listing belongs to your business but contains incorrect information:
Update the listing with correct details
Claim the listing if required before making changes
Correcting the listing is typically the best option.
β Option 2: Remove the Listing
If the listing should not exist at all:
You will need to remove it directly from the service
The removal process varies by platform
To find service-specific instructions:
Go to the Reputation Manager page for that service
Review any available instructions or links for removing a listing
β FAQs & Common Issues
Q: Why is my issue count so high?
A: You may be monitoring listings that do not belong to your business.
Q: Should I delete or correct an incorrect listing?
A: If it belongs to your business, correcting it is usually best. If it does not belong to your business, remove it.
Q: Does removing a listing from Reputation Manager delete it online?
A: No. Removing it from the platform does not affect the live listing.
π Need Help?
If you need assistance identifying or removing incorrect listings, contact our support team at support@asknice.ly.