🎯 Introduction
If you already have a list of existing listings (citations) for a business, you can import them directly into Reputation Manager.
To import listings, you only need the URL of each listing.
📄 Import Format
To import listings, create a CSV file with the following columns.
The first row must contain valid column names (case does not matter).
| Field | Required | Valid Column Names | Notes |
|---|---|---|---|
| User Name | No | username, user_name, email, login | The username or email used to log in to the service. |
| Password | No | password | The password used to log in to the service. |
| Presence Url | Yes | url, link | The URL of the listing to be added. |
🔐 Credentials
If usernames and passwords are included:
They will be stored with the listing
They will be available in the Credentials tab for that listing
🛠 How to Import Listings
Follow these steps:
1️⃣ Select the correct business from the top dropdown.
2️⃣ Navigate to:
Navigation Bar → Setup → Business
3️⃣ Click the Import Presences button at the bottom of the page.
4️⃣ Select your CSV file from the file upload window.
5️⃣ A notification will display the number of listings successfully imported.
6️⃣ The listings will appear on the Presences page.
7️⃣ Each imported listing will also be recorded in the Timeline.
⚠️ Important Notes
If a URL already exists, it will not be added again.
If a URL is not a valid listing on the service, it will not be added.
If a listing is not added and you believe it is valid:
Contact support so the issue can be investigated.
❓ FAQs & Common Issues
Q: What file format is required?
A: A CSV file with the required column headers.
Q: Are usernames and passwords required?
A: No, but if provided, they will be securely stored under the listing’s Credentials tab.
Q: Why wasn’t my listing imported?
A: The URL may already exist in the system or may not be recognized as a valid listing.
Q: Can I import listings for multiple businesses at once?
A: No. You must select the correct business before importing listings.
🙋 Need Help?
If you need assistance importing listings or formatting your CSV file, contact our support team at support@asknice.ly.